It’s all about opening your mind, adapting to new things,
adapting to change. It was the year 2008 when I had represented at a good level
in cricket. There was pride as well as that feeling of achieving something
unique, something that differentiated me from the rest. It was that very same
year when during my injury period, on suggestions or rather I was forced by my
mom to take up a job just for the sake of experience.
My dad like all other elders reads newspaper daily or rather
I should say absorbs each and every relevant news and passes it on to me, with
hope in his eyes that someday, maybe someday my son will listen to me and take
up reading at least something, not a newspaper but something. He suggested me a
job in “The Times of India”. Even a new born baby has heard of this name, it’s
a household name, like a staple diet. It completes your breakfast or at least
of the people who are interested in reading. Around 170 year old name, the name
reverberated in my mind for a few seconds, and a tiny flicker of light in my
mind suggested me that,
Me: This is an excellent opportunity, I mean to start with
such a reputed name will boost my career to a different level (My hopes were
high which were later tarnished and destroyed by reality, when I stepped into
the field).
The criteria for the job were a graduate in any of the
fields, no work experience required and good communication skills. My communication
skills according to me were not mediocre but satisfactory, meaning I could express
my thoughts through spoken words.
After 3 interview stages which tested my writing skills,
communication skills and finally I got the offer letter. I was happy. It was a
feeling of achieving something, as if finally after years of shouting from the
mom I was finally able to stand on my two feet.
The profile included selling yearly or 6 months
subscriptions of Times of India + Economic times + Bombay times. But the catch
was I could sell these subscriptions to only those people who were not Times of
India readers.
The percentage toppled and went down, as most of the houses
and I mean maximum houses included TOI readers. My target market or customers
numbers went down like a ball rolling down a hill.
1St day: Area: Ghatkopar
Timing: Depends on the person, make the maximum sales which
should be around 8-10 and your day is over.
My first reaction was,
Me: Piece of cake. I have to sell just 8-10 subscriptions? That’s
it? It will be over before it even starts, and I told my mom that,
Mom I will be back in 2-3 hours and I was happy.
What lay next was a series of ringing door bells, getting
rejected, people shouting at me, some of them even abused, a few of the mothers
even thought that I was a thief or something, some of them even kept the latch
closed and peaked through the door frame.
After 8 hours of misery I had made just one sale, just one
sale.
4 days later
I submitted my resignation and I was out faster than a
speeding car.
Date: 24th January, 2012-01-24
Location:
Sales and distribution lecture
When Ankush
sir recited the story of the senior vice president of ITC who used to once a
week for 3-4 hours sit near a “BIDDI KI TAPRI” I realized what went wrong at
that time.
My attitude
In the year 2008
after playing at a good level, my mind was filled with achievement; I felt I
was different, that my achievements were far greater than that of the usual
crowd. So ringing a door and convincing people to buy subscriptions hurt my
pride, my ego.
At that time
whenever a customer behaved rudely the first few things that came into my mind
were:
1. Why should I listen to him? He is not
my boss and even if he doesn’t buy there are plenty of fish in the sea.
2. I don’t have money issues, I come
from a good background, how can these people talk to me like this?
3. I have achieved so much in life, who
are they to tell me?
4. Wearing a tie, ringing door bells,
only to earn 5000rs in the end? I should rather quit than act like a beggar in
front of them.
What I
learnt today is that no matter how big or small you are in life, it’s a
learning process, life is a learning process which never ends.
Ankush Sir
told us that even after so many years he is still learning.
My dad
always tells me you should have that fire in you if you want to achieve
something in life that madness should be there, that hunger in your eyes should
never suffice.
As Sachin
tendulkar says,” I’m happy but not satisfied”
In life if
at a point of time you are satisfied with what you have you will never grow.
Process of growth is all about learning new things, adapting to change.
The most
important aspects of life:
“Humility,
humble and modest”
The three
pillars of a person’s character which make or break a person.
And finally I
will conclude with the three golden words of sales and distribution,
“Socho, Baecho, Sikho”
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