PRAMOD KUMAR

                               RMM 47

                            SALES PITCH

Product Name :- HP mini laptop

TANGIBILITY

•      A mini laptop of 11inches

•      Dual core processor

•      2gb ram

•      Excellent keyboard and touchpad

•      Higher resolution and an inbuilt graphic card of 384mb

ASSURANCE

•      A product from the family of hp

•      One of the most well known companies in the computer industry

•      Belongs to a company which comes in the fortune 500 list

RESPONSIVENESS

•      Has a wide network of service centers all over the world

•      Facility to lodge complaints online on the hp site

•      An alert team of customer care executive to solve customer queries (Toll free number)

RELIABILITY

•      On-site warranty where in the engineer comes to the customers house to solve the problem

•      Gives a worldwide warranty, the services can be availed from anywhere in the world

EMPATHY

•      The product has been developed by keeping in mind the requirement of the customer

•      Brand is known for fast service and durable product

•      HP has been successfully created a place for itself in the consumers mind by constant innovation